In software testing, it is used to measure, evaluate and assess the quality, function, and performance of the app.
It measures the quality of the software by tracking various quality parameters such as defect density, test coverage, and user satisfaction.
It enables teams to monitor progress over time, allowing them to identify trends and make data-driven decisions.
It provides a foundation for continuous improvement by identifying areas for improvement and measuring the effectiveness of changes.
It allows teams to benchmark their performance against industry standards and best practices.
It helps ensure that software meets customer expectations, resulting in higher customer satisfaction and loyalty.
It helps increase accountability by providing a clear record of quality-related activities and outcomes.