Indian Fintech Building a Unified Accessibility Framework for Global and Indian Compliance

70%

Reduction in accessibility testing time

80%

of accessibility checks automated

99%

WCAG 2.1 Level AA compliance achieved

Download PDF
Indian Fintech

A leading Indian fintech platform with a growing global footprint delivers payments, investments, insurance, and digital banking services to millions of users. As their international footprint expanded, the engineering team committed to making every customer interaction seamless, secure, and accessible regardless of ability or geography.

Their mission centers on universal and inclusive financial access. This commitment intensified as global accessibility regulations tightened across Europe and India, turning inclusive design from an aspiration to a regulatory requirement.

Facing a New Wave of Global Accessibility Regulations

The turning point arrived when the European Accessibility Act (EAA) became mandatory. The engineering and QA teams were already running thousands of functional tests daily through LambdaTest HyperExecute across browsers and real devices. But accessibility testing remained fragmented.

Their existing approach relied on disconnected tools:

  • Developer-side axe DevTools for isolated checks
  • Occasional external audits with long turnaround times
  • Manual testing cycles that couldn't scale
  • No integration with CI/CD pipelines
  • No centralized tracking for accessibility debt

This patchwork approach became untenable when regulatory deadlines appeared on the horizon.

The Timeline: First EAA, Then SEBI

Phase 1: EAA Readiness (Europe)

The company adopted LambdaTest's Accessibility Suite to meet European requirements across its platforms. The goal was to establish a repeatable, audit-ready workflow that could handle compliance at scale.

Phase 2: Preparing for SEBI’s Accessibility Mandate (India)

After establishing their European workflow, the team began preparing for India's accessibility requirements under SEBI’s mandate.

All financial platforms must complete formal accessibility audits by 30 July 2026.

The organisation started its internal audit cycle early, aligning digital properties with IS 17802 and global best practices. Because the company had already implemented the accessibility testing framework for EAA, they could extend the same workflow to meet SEBI's expectations with minimal additional engineering effort.

Creating a Unified Accessibility Workflow with LambdaTest

When evaluating solutions for EAA compliance, the engineering team recognized that fragmented tools would only create bottlenecks. They needed accessibility testing integrated into their existing automation workflows.

LambdaTest’s Accessibility Testing Platform provided the integration they required. With the integration, accessibility testing became part of how they built, shipped, and monitored digital products across Europe and India.

The accessibility suite allowed them to test WCAG 2.1 Level AA, assess usability for people with disabilities, and validate both web and mobile experiences on real browsers and devices.

Automated Accessibility Checks from Day One

Accessibility tests were triggered automatically with every pull request and nightly build. Issues that previously went unnoticed now surfaced instantly, reducing manual testing effort and helping the team cut 70% of their accessibility testing time.

Continuous Compliance Monitoring for EAA, and Soon SEBI

The team relies on scheduled automated scans and dashboards tracking compliance daily, with 80% of accessibility checks now fully automated. What began as preparation for EAA deadlines has evolved into a continuous monitoring system being extended for SEBI's July 2026 audit requirements.

Streamlined Internal and External Audits

Detailed, actionable reports with severity levels, code references, and fix suggestions simplified the entire audit process. Teams could resolve issues faster and collaborate more effectively across engineering, QA, and compliance functions.

Actionable Accessibility Reports

Developers and QA teams received clear, structured reports with issue summaries, severity levels, code references, and recommended fixes. This eliminated guesswork, reduced back-and-forth during triage, and helped teams close accessibility gaps much faster.

The Impact

  • 1,200+ accessibility issues identified and fixed before release
  • Coverage across 30+ browser/device combinations .
  • Achieved 99% alignment with WCAG 2.1 Level AA for European platforms
  • Faster releases with fewer last-minute blockers

What began as an initiative to meet European deadlines evolved into a scalable framework now preparing the company for India's regulatory requirements. The engineering team turned accessibility from a compliance checkbox into an integrated quality standard across their entire development lifecycle.

Integrate accessibility testing into your development workflow and prepare for global compliance requirements. Book a demo with LambdaTest Book a demo today to see how you can use LambdaTest’s Accessibility Suite to identify issues early, automate compliance checks, and ship inclusive digital experiences across all markets.

Industry

Fintech

More related customer stories

ShadowLT Logo

Start your journey with LambdaTest

Get 100 minutes of automation test minutes FREE!!