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FREQUENTLY ASKED QUESTIONS

Have a specific question? Check out our Support Center.

What forms of payment do you accept?
We accept all types of credit and debit cards for payment. We have a provision of payment using PayPal for annual subscriptions as well.
Will I get invoice for my subscription?
Yes, you will receive the invoice for the subscription opted. Invoice will be sent by default to the email ID that was used during sign up. You can also download the invoice from your user account.
What do you mean by parallel session?
Live parallel sessions indicate the number of tests you can conduct at the same time. For example, if you have opted for 2 parallel sessions, two members of your team can execute live testing simultaneously. Or a single member can run 2 parallel sessions.
Is the pricing based on users or parallel sessions?
Pricing is purely based on parallel sessions. User limit is an add-on That comes along with the editions.
Can I upgrade or downgrade my subscription later?
LambdaTest price is based on plan level and the no. of parallel sessions. As per your need you can upgrade and downgrade at any time. However, changes will not take effect until your next billing cycle.
What is an On-Demand Pass and how does it work?
An On-Demand Pass is a one-time payment option for those who wish to use LambdaTest for a shorter duration. With On-Demand Pass, you get 120 Minutes of testing time with full access to LambdaTest features for 30 days at a price of just $10. This is a non-recurring payment,i.e. if you wish to continue this plan, you would have to purchase On Demand Pass again.
How does the FREE trial work?
When you sign up, you instantly get access to our Freemium plan. This plan has no trial time limit, it's there for you for Life. In the freemium plan you get 60 minutes of LambdaTest Live testing usage which gets renewed per month. You can anytime upgrade your plan for more robust features and unlimited access to LambdaTest Live Testing machines.

Have any other questions?

If you have questions about LambdaTest or the sign up process,
Please email us at [email protected] or ping us on in-app chat and we will be glad to answer all your questions.

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