In this episode of the XP Series, ๐๐จ๐ง๐จ๐ฏ๐๐ง ๐๐ฎ๐ฅ๐๐๐ซ, Chief Executive Officer at Kinetic Skunk, explores how Real User Monitoring (RUM) is reshaping the way teams approach software quality and testing. Whether you're a QA leader, DevOps engineer, or Digital Strategist, this episode unpacks how RUM, observability, and TestOps together are reshaping modern testing and why itโs no longer just about finding bugs, but optimizing experiences.
Using the AARRR framework, Lucy unpacks how to evaluate the real impact of AI on:
โ Test automation effectiveness
โ Engineering productivity
โ Team collaboration across QA
00:00 Welcome
01:14 Guest Introduction
03:59 Understanding the AARRR Framework
13:15 Key Organizational Challenges in AI Implementation
17:23 Maturity Assessment for AI Adoption
20:52 Self-Healing Tests and AI Integration
27:12 Guardrails for AI Usage in QA
33:01 Transforming the Role of QA Engineers
39:40 Wrapping Up
Real User Monitoring (RUM) vs. Synthetic Monitoring
Exploring the differences between RUM, which captures real user interactions, and synthetic monitoring, which simulates user behavior to test application performance. Dynatrace
Implementing Feedback Loops in Testing
Discussing the importance of integrating continuous feedback into the testing process to improve software quality and responsiveness.
Utilizing RUM Data for Business Insights
Demonstrating how RUM data can provide valuable insights into user behavior, aiding in business decision-making and performance optimization.
Correlating User Behavior with Performance Metrics
Analyzing how user actions can be linked to performance data to identify bottlenecks and enhance user experience.
Challenges for Global Distributed Teams
Addressing the unique challenges faced by distributed teams, such as communication barriers and coordination issues, and strategies to overcome them.
Skills for QA Professionals in Observability
Highlighting the essential skills QA professionals need to effectively implement and leverage observability tools and practices.
Resources for QA Professionals
Providing information on resources and tools available to QA professionals to enhance their skills and knowledge in observability.
Future Trends: AI in Observability and Software Quality
Discussing the role of artificial intelligence in the future of observability and its impact on software quality assurance.
A Guide to Implementing Test Observability for Enhanced Software Quality
How to Use Test Observability to Improve Test Orchestration and Coordination
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