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Transforming Healthcare: Bajaj Finserv Health's Journey with LambdaTest to Deliver Seamless Digital Experiences
Industry:
Healthcare Industry
Location:
Pune, Maharashtra, India
Success Metrics
5 Hours
Saved in Test Execution Time
Empowering Testing with Exceptional Support and Lightning-Fast Execution, LambdaTest has been an invaluable partner in our journey. They helped us transform our testing processes, allowing us to deliver timely updates and seamless user experiences.
Abhijit Shinde
Manager- Automation,
Bajaj Finserv Health
Challenge Faced
Bajaj Finserv Health faced multiple challenges, including ensuring app stability and resolving device-specific issues to maintain a seamless user experience. Limited device coverage, particularly in Mumbai, hampered comprehensive testing and identification of device-specific issues. The extensive number of regression test cases that had to be manually executed led to time-consuming processes, delaying deployment cycles and increasing the risk of human error.
Product Used:
Real Devices | Native Mobile App Testing | HyperExecute
Solution:
- Unparalleled device coverage for seamless user experiences.
- Swift and frequent releases for timely updates and enhanced engagement.
- Efficient automation and resource allocation for cost savings and improved productivity.
About Bajaj Finserv Health
Bajaj Finserv Health is a healthcare solutions provider that offers comprehensive, cashless healthcare services to individuals and families. Their offerings include telemedicine consultations, OPD plans, wellness programs, and discounts on medical services. With a focus on accessibility and user-friendly experiences, Bajaj Finserv Health aims to provide convenient and reliable healthcare solutions to its customers.
Introduction
Bajaj Finserv Health is committed to providing comprehensive, accessible, and cashless healthcare solutions to individuals and families. With a focus on delivering exceptional user experiences, Bajaj Finserv Health faced several challenges in ensuring that its mobile app and website were error-free, device-compatible, and optimized for performance. This case study explores how Bajaj Finserv Health overcame these challenges and achieved remarkable benefits through its partnership with LambdaTest.
Navigating Test Challenges: App Stability and Device Specific Issues
App Stability and Device-Specific Issues
Bajaj Finserv Health's mobile app had a significant user base, with 90% of its users relying on it. Ensuring app stability and resolving device-specific issues like crashes and Application Not Responding (ANR) instances became critical. Testing before each release was crucial to maintain a seamless user experience.
Limited Device Coverage
Device coverage, especially for the Mumbai center, was insufficient. This limitation affected comprehensive testing and hindered the identification of device-specific issues that could potentially impact a significant user base.
Time-Intensive Regression Testing
Bajaj Finserv Health had a large number of regression test cases that required manual execution. This manual testing process was time-consuming, leading to delays in deployment cycles and increasing the risk of human error.
Unlocking Testing Efficiency and Scalability with LambdaTest
Comprehensive Device Coverage
By leveraging LambdaTest's cloud-based testing platform, Bajaj Finserv Health achieved unparalleled device coverage. The vast range of real devices and browsers offered by LambdaTest ensure thorough testing across various configurations, including those specific to Mumbai. This significantly improved the reliability and compatibility of their app and website.
Lightning-Fast Execution
LambdaTest's platform enabled Bajaj Finserv Health to execute their test cases swiftly and efficiently. The on-demand availability of devices and the parallel testing capabilities reduced testing time, allowing them to release their code more frequently. With weekly code releases, Bajaj Finserv Health could deliver updates, bug fixes, and feature enhancements to its users promptly.
Exceptional Support and Collaboration
The dedicated support and continuous feedback from LambdaTest's team played a crucial role in resolving any issues promptly. Their on-demand technical support ensured a seamless testing experience, allowing Bajaj Finserv Health to focus on its core objective of providing high-quality healthcare solutions.
Automated Testing Execution
LambdaTest empowered Bajaj Finserv Health to execute its extensive suite of automated test cases effectively. By harnessing LambdaTest's integrated test automation capabilities, they significantly reduced the effort required for manual regression testing. This automation-driven approach enhanced the speed, accuracy, and scalability of their testing processes.
Time and Effort Savings
Bajaj Finserv Health experienced a notable reduction in testing hours by leveraging LambdaTest. With a 5-hour saving in testing time, they could allocate resources more efficiently and accelerate their development and deployment cycles. This time-saving directly translated into cost savings and improved productivity.
Transforming Test Challenges into Success with LambdaTest
Through their partnership with LambdaTest, Bajaj Finserv Health overcame key challenges related to app stability, device-specific issues, limited device coverage, and time-intensive regression testing. By leveraging LambdaTest's comprehensive device coverage, lightning-fast execution, exceptional support, and automated testing capabilities, Bajaj Finserv Health achieved remarkable benefits. They experienced increased deployment cycles, reduced testing hours, and improved cost savings. LambdaTest played a pivotal role in empowering Bajaj Finserv Health's testing efforts, ensuring their healthcare solutions continue to provide comprehensive, accessible, and seamless experiences to their users.