What is Usability Testing?

Usability testing is a method used to evaluate a product or service's user experience and user-centered design, such as a website, mobile application, software, or hardware. The goal of usability testing is to determine how easy and effective a product is to use, understand, and identify potential issues that may hinder the user's experience.

Usability testing typically involves observing users performing specific tasks or using the product in a controlled environment. The observations are used to gather data on the user's experience and identify improvement areas. This type of testing is usually performed with a small number of participants and can be done using various methods, such as in-person, remote, or unmoderated testing.

Usability testing provides valuable insights into the user experience and helps improve the design and functionality of a product. It is an essential part of the product development process and helps ensure that the final product meets the needs and expectations of its users.